2010 Land rover Range rover

See attached document for complaint

I have tried making multiple appointments at the dealership in mobile alabama to get this recall taken care of after 2 attempts I took it to the Nashville dealership. The first attempt in mobile I called before driving over an hour away to the appointment and they didn't have the appointment on there schedule when I had scheduled over a month in advance and the second time I called and they did not having parts in stock even though I made an appointment. I took it to Nashville dropped it off for 5 days while visiting when I came back the recall for the fuel tank still had not been done nor was I notified as to why. They did another recall and it was supposed to be finished by 8am the day I picked it up I wasn't able to leave the dealership until around 3pm due to their negligence and miscommunication still without the recall I brought it in for completed. Now there is a fuel smell and I now have tried making an appointment again with the mobile alabama dealership and they want me to leave it there for days to be completed and suggested I rent a car because they cannot loan a vehicle when this recall is only supposed to take a day.

The contact owns a 2010 Land Rover Range Rover Sport. The contact stated while driving approximately 65 MPH, she heard an abnormal sound coming from the rear windshield wiper. The contact became aware that the wiper arm was hitting a part of the spoiler that had started to detach. The contact stated that she pulled off the road and observed that the upper cover of the rear spoiler had detached and was hanging down over the rear windshield. The contact stated that the panel located in the center of the spoiler where the reflector was mounted was missing. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been repaired. The manufacturer had not been notified of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 20V623000 (Structure). The failure mileage was approximately 200,000.

The contact owns a 2010 Land Rover Range Rover Sport. The contact stated that upon standing next to the vehicle in the driveway, he smelled an abnormally strong gasoline odor. The contact stated that he could also smell the gasoline odor inside the vehicle. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) and the vehicle was towed to the dealer who informed the contact that they could not complete the recall repair as they did not have the fuel tank retainer plates. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 120,000. Parts distribution disconnect.

While driving vehicle suddenly started to rub or grind. I proceeded to get off highway and was left stranded! Luckily this failure happened at a point of highway where I could exit! I believe a faulty transmission input shaft is the reason for the broken vehicle.

The contact owns a 2010 Land Rover Range Rover Sport. The contact received a notification of NHTSA Campaign number 21V635000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there was an abnormally strong fuel odor on the inside and outside of the vehicle. The vehicle was taken to the dealer where the contact was informed that parts were not yet available. The manufacturer was not notified of the failure. The approximate failure mileage was 157,000. Parts distribution disconnect.

The contact owns a 2010 Land Rover Range Rover Sport. The vehicle had previously been serviced by the dealer under NHTSA Campaign Number: 20V623000 (Structure) however, the failure recurred. The contact stated that the failure caused the backup camera to become inoperable. The dealer was made aware of the failure and took pictures of the vehicle, then forwarded them to the manufacturer. The contact was informed that the manufacturer declined a second repair. The vehicle was not repaired. The failure mileage was approximately 80,000.

The contact owns a 2010 Land Rover Range Rover Sport equipped with Atlantic British lower suspension control arm: LR029302, Front Lower driver’s aftermarket part. The contact stated that he installed the part with help from an independent mechanic. The contact stated that the aftermarket parts product was faulty. The contact stated he took the vehicle back to the independent mechanic and had the Atlantic British lower suspension control arm LR029302 replaced. The contact stated he then experienced the failure for a second time but with the Atlantic British lower control arms LR029301K; Front Lower passenger’s side aftermarket part. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.

The contact owns a 2010 Land Rover Range Rover Sport. The contact stated that while driving at 30 MPH, the check engine warning light illuminated. The contact veered to the side of the road and noticed fuel leaking from underneath the vehicle onto the ground. The vehicle was towed to the contact's residence. The dealer was notified of the failure and advised the contact that his VIN was included in NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact notified Land Rover Nashville (3 Cadillac Dr, Brentwood, TN 37027) who advised as the first dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 151,948. VIN did not link the recall to the vehicle.

The contact owns a 2010 Land Rover Range Rover Sport. The contact stated that while entering the vehicle through the front and rear passenger’s side door, she would smell an odor of fuel. The contact stated that she had seen fuel leaking under the vehicle when reversing out the driveway. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2010 Land Rover Range Rover Sport. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer confirmed that parts were not yet available for the recall repair. The contact stated that she was smelled a strong odor of gasoline upon starting the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact that she would receive a second letter once parts were available. The vehicle was not diagnosed or repaired. The approximate failure mileage was 90,000.

Hello, i have 2010 Land Rover Range Rover sport. 4 weeks ago i smell gas and i saw error code about gas cap. I purchased 2 gas cap and replaced it but i keep smelling gas. I took the car to shop and mechanic confirmed gas leak. I call LandRover customer service and i talk to Debbie and Tiffany. I told them about upcoming gas leak recall and they told me they couldn't help me before official recall announcement. I took the car to Landrover dealer in Alexandria Virginia and i talk to Ash and he told me the same thing to wait until offical recall. I don't know why we wait until October 8, 2021 if gas leak is fire hazard. NHTSA i really appreciate for your help and thank you for your time. Have a blessed day.

The contact owns a 2010 Land Rover Range Rover Sport. The contact stated the bumper detached without warning. The contact received notification of NHTSA campaign number: 20V623000 (Structure) however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer who stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Parts distribution disconnect. The failure mileage was unknown.

2010 Range Rover Sport. Consumer writes in regards to Rear Spoiler Outer Surface Retention Safety Recall. THE CONSUMER STATED THE WHILE DRIVING THE REAR SPOILER BLEW OFF AND HIT THE VEHICLE BEHIND IT. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE DAMAGES.

I RECEIVED THE NOTICE IN NOVEMBER OF 2020 ABOUT THIS SAFETY ISSUE. THREE WEEKS AGO THE REAR SPOILER FLEW OFF WHILE DRIVING AT POSTED SPEEDS DOWN THE HIGHWAY, UNBEKNOWNST TO ME UNTIL I ARRIVED AT MY DESTINATION. I IMMEDIATELY CALLED THE DEALER TO SCHEDULE THE REPAIR BASED ON THIS NOTICE, AND AM NOW BEING TOLD THE PART IS UNAVAILABLE, WITH NO ETA. I AM EXPERIENCING "LOSS OF USE" OF MY VEHICLE DUE TO THIS SAFETY RECALL, WHILE I AM WAITING FOR THIS PART. LAND ROVER JAGUAR WILL NOT AGREE TO COVER ANY ADDITIONAL DAMAGE SHOULD I CHOOSE TO DRIVE MY VEHICLE WITH THE WIRING EXPOSED DUE TO THE SPOILER NOT BEING REPLACED IN A TIMELY MANNER.

TL* THE CONTACT OWNS A 2010 LAND ROVER RANGE ROVER SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V623000 (STRUCTURE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JAGUAR LAND ROVER SANTA MONICA SERVICE DEPARTMENT (3300 OLYMPIC BLVD, SANTA MONICA, CA 90404) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE DRIVING THE RESTRICTED PERFORMANCE LIGHT TURN ON, THE AIR BAGS LIGHT TURN ON, THE STEERING WHEEL LOCK,TRANSMISSION FAULT LIGHT TURN ON,AFS LIGHT TURN ON WITH PASSENGER CLICKING SOUND TURNING OFF/ON RADIO. SMOKE COMING OUT FROM UNDER THE HOOD

ANTIFREEZ CONSTANTLY GETTING LOW WITH NO VISUAL LEAKS. NOW SERIOUS MISFIRES.

ON 11/14/2020 I PURCHASED THIS VEHICLE FROM CARISMA AUTO GROUP LOCATED IN TAMPA FL. ON 1/5/2021 WHILE IN MOTION ON THE HIGHWAY, THE WATER PUMP FAILED. ON 1/6/2021 IT WAS DISCOVERED THAT STOP LEAK CONCENTRATE WAS PUT IN THE RADIATOR.

I NOTED THAT THE REAR SPOILER CONSISTS OF TWO MAIN PARTS THAT ARE FASTENED TOGETHER, HOWEVER OVER TIME THE TWO SECTIONS BECOME SEPARATED. THERE DOES APPEAR TO BE A CURRENT RECALL NOTED FOR THIS ISSUE, HOWEVER IN THE DEALERS INITIAL NOTIFICATION IT WAS INDICATED THEY WOULD FOLLOW UP WITH ADDITIONAL COMMUNICATION WHEN THEY RECEIVED THE NECESSARY PARTS FOR REPAIR. AM CONCERNED THAT THE PART COULD COME OFF AT ANY TIME WHILE ON THE HIGHWAY.